Incidents | merkle Incidents reported on status page for merkle https://status.merkle.io/ https://d1lppblt9t2x15.cloudfront.net/logos/552d4365bdcb0034e75c1e474582ad53.png Incidents | merkle https://status.merkle.io/ en mempool.merkle.io recovered https://status.merkle.io/ Thu, 20 Nov 2025 15:48:06 +0000 https://status.merkle.io/#8dc8ec39829889b35d840f12e57194a7ad271c1be146ea8371d274cdfa0c77ad mempool.merkle.io recovered mempool.merkle.io went down https://status.merkle.io/ Thu, 20 Nov 2025 15:45:16 +0000 https://status.merkle.io/#8dc8ec39829889b35d840f12e57194a7ad271c1be146ea8371d274cdfa0c77ad mempool.merkle.io went down Elevated 500s https://status.merkle.io/incident/768876 Tue, 18 Nov 2025 13:39:00 -0000 https://status.merkle.io/incident/768876#1ac0f96748d9c6d0e07850a53f2d9afe0d78d43d7a607a2785ffafdc6f261006 We are seeing traffic levels back to pre-incident. We will continue to monitor the situation. Elevated 500s https://status.merkle.io/incident/768876 Tue, 18 Nov 2025 13:39:00 -0000 https://status.merkle.io/incident/768876#1ac0f96748d9c6d0e07850a53f2d9afe0d78d43d7a607a2785ffafdc6f261006 We are seeing traffic levels back to pre-incident. We will continue to monitor the situation. merkle.io recovered https://status.merkle.io/ Tue, 18 Nov 2025 12:56:42 +0000 https://status.merkle.io/#fc6543a4d2c72746d6eab8f291bc5c6212ef98f845b7efdb0709600769a11027 merkle.io recovered Elevated 500s https://status.merkle.io/incident/768876 Tue, 18 Nov 2025 12:29:00 -0000 https://status.merkle.io/incident/768876#e0ff20bba04e77d388028a5db5b9e3e7177a2f0ff62041bd2b9508828c7ad748 We are seeing new intermittent 500s on mempool due to a Cloudflare outage. Elevated 500s https://status.merkle.io/incident/768876 Tue, 18 Nov 2025 12:29:00 -0000 https://status.merkle.io/incident/768876#e0ff20bba04e77d388028a5db5b9e3e7177a2f0ff62041bd2b9508828c7ad748 We are seeing new intermittent 500s on mempool due to a Cloudflare outage. Elevated 500s https://status.merkle.io/incident/768876 Tue, 18 Nov 2025 12:19:00 -0000 https://status.merkle.io/incident/768876#35fe3119a81871ac8d34be038eee5c373e3f5f4e7e41062157eaeada66396ea4 Cloudflare seems to have recovered as we are seeing traffic level back to normal. Elevated 500s https://status.merkle.io/incident/768876 Tue, 18 Nov 2025 12:19:00 -0000 https://status.merkle.io/incident/768876#35fe3119a81871ac8d34be038eee5c373e3f5f4e7e41062157eaeada66396ea4 Cloudflare seems to have recovered as we are seeing traffic level back to normal. Elevated 500s https://status.merkle.io/incident/768876 Tue, 18 Nov 2025 12:06:00 -0000 https://status.merkle.io/incident/768876#9798fb2c22d85368c31b6cd17562abf8763b9056a894b7d4fd07b218304b6072 Cloudflare, a hosting provider, is experiencing a major incident, which is causing our services to return 500s on most requests. Elevated 500s https://status.merkle.io/incident/768876 Tue, 18 Nov 2025 12:06:00 -0000 https://status.merkle.io/incident/768876#9798fb2c22d85368c31b6cd17562abf8763b9056a894b7d4fd07b218304b6072 Cloudflare, a hosting provider, is experiencing a major incident, which is causing our services to return 500s on most requests. merkle.io went down https://status.merkle.io/ Tue, 18 Nov 2025 11:40:52 +0000 https://status.merkle.io/#fc6543a4d2c72746d6eab8f291bc5c6212ef98f845b7efdb0709600769a11027 merkle.io went down High latency on mempool https://status.merkle.io/incident/727438 Fri, 19 Sep 2025 23:45:00 -0000 https://status.merkle.io/incident/727438#c27edb39fcc19a39858fb8d15c280bd92c1294194d57929adad892d1ab98a8fd We have identifies the root cause, rolled out a fix. Services have recovered. High latency on mempool https://status.merkle.io/incident/727438 Fri, 19 Sep 2025 23:37:00 -0000 https://status.merkle.io/incident/727438#22a3aeddd9028ac1daef053fd51273b4c80de75187d6bc4678d66173f8ed2023 We are investigating high latency on mempool requests High latency on RPC and Mempool. https://status.merkle.io/incident/710097 Thu, 21 Aug 2025 19:25:00 -0000 https://status.merkle.io/incident/710097#c90129ee40d6dfd3136f978b77642118ac20da18e91d7d894c5b76f42b2e700a Cloudflare has resolved their incident High latency on RPC and Mempool. https://status.merkle.io/incident/710097 Thu, 21 Aug 2025 19:07:00 -0000 https://status.merkle.io/incident/710097#3705f3bf8c5d7d87f3104067d17ed0079d20b740f71e96cc7cbda89393d0bb14 We have isolated this issue to an incident happening with one of our providers: Cloudflare. High latency on RPC and Mempool. https://status.merkle.io/incident/710097 Thu, 21 Aug 2025 18:40:00 -0000 https://status.merkle.io/incident/710097#d16c2610c63e462a341e5fe8ba54eae08e05ef9ccf71ecf2d18cc8a7d3a7afb7 We are currently investigating higher latencies and timeouts on RPC and mempool. Intermittent 503s https://status.merkle.io/incident/529862 Tue, 18 Mar 2025 00:32:00 -0000 https://status.merkle.io/incident/529862#c08fc0b71ad08adbf2a93117fe20a9560bc6c6480e90ba901f7f4f362891b60c We are identified the root cause, published a fix. Services are recovered. Intermittent 503s https://status.merkle.io/incident/529862 Mon, 17 Mar 2025 23:32:00 -0000 https://status.merkle.io/incident/529862#75d648e880036c39038762a9717df58a67b562fb235ec5e9594cce7e98b685eb We are seeing elevated 503s on the mempool service. Database upgrade https://status.merkle.io/incident/278675 Mon, 30 Oct 2023 08:00:00 -0000 https://status.merkle.io/incident/278675#ef411bb2c971f9628c77d48720acdfe60a5ec17e6d1b78d9a7c3d32381d3469f Maintenance completed Database upgrade https://status.merkle.io/incident/278675 Mon, 30 Oct 2023 06:00:00 -0000 https://status.merkle.io/incident/278675#61125bf7aa27b0b709dcce0bdb2c386275526988221d249cc608bc5e5c45ed9b We will be upgrading our database instance to handle our increasing load. No downtime is expected.